How Workload and Motivation Can Affect Banjarmasin Land Office Employees’ Performance?
DOI:
https://doi.org/10.47747/fmiic.v1i1.2130Abstract
This research aimed to investigate the effect of workload and motivation on employee performance. The study was conducted at The Banjarmasin City Land Office from September to October 2023, with a sample of 40 employees selected using a non-probability sampling technique with a purposive sampling or judgment sampling type. The data analysis method used is Structure Equation Modeling (SEM) and the SmartPLS (Partial Least Square) program to process data and carry out analysis of the data. The results showed that workload (X1) has a negative and significant influence on performance (Y), with an Original Sample value of -0.533 and P Values of 0.005. This means that the greater the workload, the lower the employee's performance. Meanwhile, motivation (X2) has a positive and significant influence on performance (Y), with an Original Sample value of 0.618 and P Values of 0.000. This means that the higher the employee's motivation, the higher their performance. The research supports Koesomowidjojo’s (2017) theory that workloads that are too high can reduce productivity and reduce employee performance, and also supports research by Wolor et al. (2019), and Paais & Pattiruhu (2020) who found that motivation has a positive influence on performance. Motivation is needed in organizations to encourage employees to achieve organizational goals. Motivation can come from within, so organizational leaders must create situations where employees can motivate themselves.
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Armstrong, M. (2016). Handbook of human resources management. In Handbook of Human Resources Management. https://doi.org/10.1007/978-3-662-44152-7
Bintoro, & Daryanto. (2017). Manajemen Penilaian Kinerja Karyawan (1st ed.). Penerbit Gava Media.
Chien, G. C. L., Mao, I., Nergui, E., & Chang, W. (2020). The effect of work motivation on employee performance: Empirical evidence from 4-star hotels in Mongolia. Journal of Human Resources in Hospitality and Tourism, 19(4), 473–495. https://doi.org/10.1080/15332845.2020.1763766
Dessler, G. (2015). Human Resource Management (D. Angelica, Ed.; 14th ed.). Salemba Four.
Dessler, G. (2015). Manajemen Sumber Daya Manusia (D. Angelica, Ed.; 14th ed.). Salemba Empat.
KemenPANRB. (2022). Permenpan RB No. 6 Tahun 2022. Jdih Bpk Ri.
Koesomowidjojo, S. R. M. (2017). Analisis Beban Kerja (Andriansyah, Ed.; 1st ed.). Raih Asa Sukses.
Mangkunegara, A. A. A. P. (2017). Manajemen Sumber Daya Perusahaan (S. Sandiasih, Ed.; 14th ed.). PT Remaja Rosdakarya.
Mendagri. (2008). Pedoman Analisis Beban Kerja (Issue May). Kepala Biro Hukum.
Mondy, R. W. (2008). Manajemen Sumber Daya Manusia (10th ed.). PT Gelora Aksara Utama.
Paais, M., & Pattiruhu, J. R. (2020). Effect of Motivation, Leadership, and Organizational Culture on Satisfaction and Employee Performance. Journal of Asian Finance, Economics and Business, 7(8), 577–588. https://doi.org/10.13106/JAFEB.2020.VOL7.NO8.577
Paramitadewi, K. F. (2017). Pengaruh beban kerja dan kompensasi terhadap kinerja pegawai Sekretariat Pemerintah Daerah Kabupaten Tabanan. E-Jurnal Manajemen Unud, 6(6), 3370–3397.
Robbins, S. P. (2013). perilaku_org.PDF (9th ed.). PT INDEKS Kelompok GRAMEDIA.
Robbins, S. P., & Judge, T. A. (2017). Perilaku Organisasi (R. Saraswati, Ed.; 16th ed.). Salemba Empat.
Rusmiati, E., Harjadi, D., & Fitriani, L. K. (2021). Analysis of the impact of risk and workload on employee perfomance. International Journal of Economic, Business and Accounting Research (IJEBAR), 05(02), 386–398.
Siswanto, S., Supriyanto, A. S., Ni’mah, U., Asnawi, N., & Wekke, I. S. (2019). Does a workload influence the performance of bank employees? Management Science Letters, 9(5), 639–650. https://doi.org/10.5267/j.msl.2019.2.007
Widarto, Irawanto, Saputra, R. W., & Hayaty, R. (2022). The Effect of Discipline and Workload on Employee Performance with Motivation Mediation on Administrative Bureau Employees Leading of the Regional Secretariat of South Kalimantan Province. East Asian Journal of Multidisciplinary Research, 1(6), 1077–1100. https://doi.org/10.55927/eajmr.v1i6.732
Wolor, C. W., Supriyati, Y., & Purwana, D. (2019). The effect of work stress, compensation and motivation on the performance of sales people. International Journal of Innovation, Creativity and Change, 9(5), 252–269.
Yamin, R., Wahyu, A., Ishak, H., Salmah, U., & Patittingi, F. (2020). Effect of BMI, workload, work fatigue, and complaints of musculoskeletal disorders on nurse performance in Sawerigading Hospital Palopo. Enfermeria Clinica, 30, 403–406. https://doi.org/10.1016/j.enfcli.2019.10.110
