Analysis of Quality Control for Furniture Production using Pareto Diagram and Fishbone Diagram at PT. SKM Jati

Abstract

This research aims to describe Quality Control in Improving the Production Efficiency of Tables and Chairs Using Pareto and Fishbone Diagrams at PK. SKM JATI. The type of research used is qualitative descriptive with secondary and primary data, which is intended to collect data and information about a problem and facts related to the object and the research site as they are during the study. This research was conducted in Madiun Regency by interviewing the owner of PK. SKM Jati. Data collection techniques used in this study include in-depth interviews, observations, and documentation techniques to obtain accurate data for creating Pareto and fishbone diagrams. The research results show that PK. SKM Jati still faces obstacles that hinder production efficiency, with defects such as holes in the wood, moist wood, and varnish failures. The highest production failure rate is varnish failure, followed by holes in the wood, and lastly, moist wood. Through fishbone diagram analysis, four main problems are identified: people, materials, machines, and methods.