HAPID, R. .; SINTA, S.; SISWANI, S.; ROHENDI, A. . Priority Analysis for Service Marketing Mix (7P) Improvement Based on Patient Perceptions Using Importance-Performance Analysis (IPA) at a SPV II Clinic. International Journal of Business, Management and Economics, [S. l.], v. 7, n. 3, p. 414 - 427, 2026. DOI: 10.47747/ijbme.v7i3.3592. Disponível em: https://journal.jis-institute.org/index.php/ijbmer/article/view/3592. Acesso em: 8 oct. 2026.