T. Le Tan, P. T. . Hieu, N. T. T. Van, D. T. . Linh, N. N. P. . Hung, and D. T. M. Duyen, “Research on Factors Affecting Customers’ Shopping Behavior on E-Commerce Exchanges during the Covid-19 Pandemic”, IJBME, vol. 2, no. 4, pp. 251 - 269, Oct. 2021.