Idris, Muhammad, Ira Geraldina, and Muji Gunarto. “Assessment of Service Quality on Public Satisfaction in Motor Vehicle Testing: A Study of the Transportation Department in Paser Regency”. International Journal of Business, Management and Economics 5, no. 2 (May 31, 2024): 197 - 204. Accessed October 8, 2026. https://journal.jis-institute.org/index.php/ijbmer/article/view/1870.