Observing the Influence of Job Demands, Job Resources, and Family Demands on Work Engagement Moderated by Self-Efficacy

Authors

  • Samsiah Rangkuti Indonesia Open University
  • Meirani Harsasi Indonesia Open University
  • Daru Asih Mercu Buana University
  • Dr. Shine Pintor Siolemba Patiro Indonesia Open University
  • Sri Yusriani Syamsuri Universiti Sains Malaysia

DOI:

https://doi.org/10.47747/ijfr.v5i4.1992

Keywords:

Work engagement, job demands, job resources, Self-efficacy, JD-R theory

Abstract

According to the Job Demand-Resource Theory, job demands, job resources, and personal resources significantly influence employee performance through work engagement (Bakker & Demerouti, 2017). Furthermore, performance is also affected by demands and resources originating from the family context (Brummelhuis & Bakker, 2012). This study aims to examine the impact of job demands, job resources, and family demands on work engagement, with self-efficacy as a moderating variable. The research was conducted at the Central Statistics Agency (BPS) across various districts/cities in North Sumatra Province, using a sample of 309 employees. The sampling technique employed was systematic random sampling, and the data analysis method used was Partial Least Square-Structural Equation Modeling (PLS-SEM). The study's findings show that both job resources and self-efficacy significantly and positively impact work engagement. This suggests that increases in job resources and self-efficacy are associated with enhanced work engagement. Conversely, job demands and family demands did not significantly affect work engagement. Additionally, the findings reveal that self-efficacy does not significantly moderate the relationship between job demands, job resources, family demands, and work engagement.

Author Biographies

Samsiah Rangkuti, Indonesia Open University

Miss Samsiah Rangkuti is a professional employee at BPS, serving as the Head of the General Subdivision at BPS South Tapanuli Regency, North Sumatra Province. She was born in Mandailing Natal, Desember 25,1982.

She is passionate about working in the field of Human Resources Management. She is currently a Master of Management student in the Postgraduate Studies program at the Indonesian Open University and is an alumna of the School of Statistical Science, Jakarta (2001-2005). Several of her research papers have been published in international journals. https://orcid.org/0009-0001-4356-8507

Meirani Harsasi, Indonesia Open University

Dr. Meirani Harsasi is a senior lecturer at Universitas Terbuka, Indonesia. She gained her Master Degree in Management from Universitas Gadjah Mada, Indonesia in 2007, also doctoral program at Bogor Agricultural University, Indonesia, 2020. Her academic interest areas are management, human resource management, distance education, and e-learning. She has journal articles published in international indexes, national and some scientific papers international proceedings. Dr. Meirani also a dean of Faculty of Economics and Bussiness at Indonesia Open University, 15418, Tangerang Selatan, Indonesia, and active in mentorship her students to pursuing studies with final projects in scientific papers. https://orcid.org/0000-0003-1910-0290

Daru Asih, Mercu Buana University

Dr. Daru Asih is an alumnus of Universitas Gadjah Mada, graduated from the Doctor of Management program at the Faculty of Economics and Business, Universitas Gadjah Mada, 2019. She is a senior lecturer at Mercu Buana University, Jakarta, Indonesia since 2021.

Dr. Shine Pintor Siolemba Patiro, Indonesia Open University


Dr. Shine Pintor Siolemba Patiro is an esteemed Associate Professor at the Faculty of Economics and Business, Postgraduate Studies at Indonesia Open University, where he currently serves as the Functional Head of the Management Program. He earned his doctoral degree from Gadjah Mada University in Jogjakarta, Indonesia, 2016. Dr. Patiro is a prolific author, having published multiple books and numerous scientific articles in Scopus, international proceedings and Sinta-indexed journals, also won some best papers awards. As a senior lecturer and department head, he consistently inspires and motivates his students to achieve excellence in their academic and professional endeavors. With a profound passion for scientific writing and renowned expertise in quantitative research, Dr. Patiro is a respected figure in his field, widely recognized for his scholarly contributions and mentorship.
https://orcid.org/0000-0001-7912-4724

https://www.researchgate.net/profile/Shine-Pintor


https://orcid.org/0000-0001-7912-4724

https://www.researchgate.net/profile/Shine-Pintor

Sri Yusriani Syamsuri, Universiti Sains Malaysia

Sri Yusriani Syamsuri is a postgraduate student and assistant lecturer in the Postgraduate Studies program at the Indonesian Open University, specializing in Communication Science and Human Resources Management. She was born in Palembang, June 19, 1983. She successfully defended her master's thesis in January 2024 as the top alumna and is currently beginning her PhD research program at USM, Malaysia.
Professionally, she has excelled in supply chain management and the HRM division at FK Distribution Denmark and has also contributed to ICRC Denmark. Known for her skills in writing and public speaking, Yusriani has received many awards and has actively mentored more than 80 authors in scientific writing, demonstrating her commitment to sharing knowledge and serving the community. She is also a leader of student and alumni organizations.
Yusriani's educational background includes completing high school at SMU YKPP 1 Komperta Plaju Palembang in 2001, studying Geography at Padang State University, and Arabic Language Education at the Indonesian Education University from 2002 to 2005. She also pursued foreign language studies, studying Polish at Jagiellonian University in Krakow, Poland, from 2010 to 2012. Sri Yusriani has been recognized as the best moderator and presenter at several international conferences and has served as a reviewer for multiple journals. Since 2022, she has been attending the Danish language school 'Sprogskoler' in Billund, Denmark.
Outside of her professional and academic career, Yusriani has been recognized for her achievements in English speech and Islamic short story writing competitions in Indonesia. Along with her research colleagues, she won second place in the master's thesis competition at the 14th IEOM (International Conference on Industrial Engineering and Operations Management) in Dubai, UAE, in February 2024, third-best paper at the 6th ISBEST 2023, Best Moderator at ICBEM 2023, and was awarded Best Presenter at ISC-BEAM UNJ in June 2024. Additionally, she won the Best Paper award in the Digital Muslim Review Islamic Studies Journal at UIN Banten in 2024, and her team received the Best Paper award in HRM at Telkom University SCBTII in July 2024 in Bandung.

https://orcid.org/0009-0000-8576-1949

 

 

References

Albrecht, S. L., & Marty, A. (2020). Personality, self-efficacy and job resources and their associations with employee engagement, affective commitment and turnover intentions. International Journal of Human Resource Management, 31(5), 657–681. https://doi.org/10.1080/09585192.2017.1362660

Bakker, A. B., & Demerouti, E. (2014). Job Demands–Resources Theory. Wellbeing, III, 1–28. https://doi.org/10.1002/9781118539415.wbwell019

Bakker, A. B., & Demerouti, E. (2017). Job demands-resources theory: Taking stock and looking forward. Journal of Occupational Health Psychology, 22(3), 273–285. https://doi.org/10.1037/ocp0000056

Bakker, A. B., Du, D., & Derks, D. (2019). Major life events in family life, work engagement, and performance: A test of the work-home resources model. International Journal of Stress Management, 26(3), 238–249. https://doi.org/10.1037/str0000108

Bandura, A. (1977). Self Efficacy : Toward a Unifying Theory of Behavioral Change. In Psychological Review (Vol. 84, Issue 2, pp. 191–215).

Bandura, A., & Wessels, S. (1997). Self-efficacy (pp. 4-6). Cambridge: Cambridge University Press.

Boyar, S. L., Maertz, C. P., Mosley, D. C., & Carr, J. C. (2008). The impact of work/family demand on work-family conflict. Journal of Managerial Psychology, 23(3), 215–235. https://doi.org/10.1108/02683940810861356

Brummelhuis, T., & Bakker, A. B. (2012). A Resource Perspeetive on the Work-Home Interface. American Psychologist, 67(7), 545–556.

Corbeanu, A., & Iliescu, D. (2023). The link between work engagement and job performance. Journal of Personnel Psychology.

Cresswell, J. W., & Cresswell, J. D. (2017). Research Design Qualitative Quantitave and Mix Methode Approaches. In Sage. https://doi.org/10.4324/9780429469237-3

Demerouti, E., Nachreiner, F., Bakker, A. B., & Schaufeli, W. B. (2001). The job demands-resources model of burnout. Journal of Applied Psychology, 86(3), 499–512. https://doi.org/10.1037/0021-9010.86.3.499

Eledora, A. O., Utomo, K. W., Sultan, Z., & Yusriani, S. (2024). Ilomata International Journal of Tax & Accounting. Ilomata International Journal of Management, 5(3), 1011–1025.

Gunarto, M. (2018). Analisis statistika dengan model persamaan struktural (SEM): teoritis dan praktis.

Hair, J. F., Hult, G. T., Ringle, C., & Sarstedt, M. (2017). A Primer on Partial Least Squares Structural Equation Modeling (PLS-SEM) - Joseph F. Hair, Jr., G. Tomas M. Hult, Christian Ringle, Marko Sarstedt. In Sage.

Han, J., Yin, H., Wang, J., & Zhang, J. (2020). Job demands and resources as antecedents of university teachers’ exhaustion, engagement and job satisfaction. Educational Psychology, 40(3), 318–335. https://doi.org/10.1080/01443410.2019.1674249

Hendrian, H., & Patiro, S. P. S. (2020). The Effect of Leadership and Organizational Justice in Predicting Positive Emotion of Indonesian Civil Servants. 143(Isbest 2019), 19–27. https://doi.org/10.2991/aebmr.k.200522.005

Inoue, A., Kawakami, N., Shimomitsu, T., Tsutsumi, A., Haratani, T., Yoshikawa, T., Shimazu, A., & Odagiri, Y. (2014). Development of a short questionnaire to measure an extended set of job demands, job resources, and positive health outcomes: The new brief job stress questionnaire. Industrial Health, 52(3), 175–189. https://doi.org/10.2486/indhealth.2013-0185

Kahn, W. A. (1990). Psychological conditions of personal engagement and disengagement at work. Academy of Management Journal, 33(4), 692–724. https://doi.org/10.5465/256287

Krishnan, R., Osman, I., Muthusamy, G., Alias, N. E., & Mastora, S. H. (2018). The moderating effect of self-efficacy in the relationship between perceived job characteristics and work engagement. Management and Accounting Review, 17(2), 79–92. https://doi.org/10.24191/mar.v17i2.790

Kuok, A. C. H., Teixeira, V., Forlin, C., Monteiro, E., & Correia, A. (2022). The Effect of Self-Efficacy and Role Understanding on Teachers’ Emotional Exhaustion and Work Engagement in Inclusive Education in Macao (SAR). International Journal of Disability, Development and Education, 69(5), 1736–1754. https://doi.org/10.1080/1034912X.2020.1808949

Liu, J., Cho, S., & Putra, E. D. (2017). The moderating effect of self-efficacy and gender on work engagement for restaurant employees in the United States. International Journal of Contemporary Hospitality Management, 29(1), 624–642. https://doi.org/10.1108/IJCHM-10-2015-0539

Lu, X., Xie, B., & Guo, Y. (2018). The trickle-down of work engagement from leader to follower: The roles of optimism and self-efficacy. Journal of Business Research, 84(June 2016), 186–195. https://doi.org/10.1016/j.jbusres.2017.11.014

Maslach, C., & Leiter, M. P. (2008). Early Predictors of Job Burnout and Engagement. Journal of Applied Psychology, 93(3), 498–512. https://doi.org/10.1037/0021-9010.93.3.498

Matthews, R. A., Kath, L. M., & Barnes-Farrell, J. L. (2010). A short, valid, predictive measure of work-family conflict: item selection and scale validation. Journal of Occupational Health Psychology, 15(1), 75–90. https://doi.org/10.1037/a0017443

Mayesta, L., Bida, O., & Darmanto, D. (2022). The Effect of Restructuring and Organizational Commitment on Employee Performance in BPS-Statistics of Kepulauan Bangka Belitung Province. Kolaborasi: Jurnal Administrasi Publik, 8(3), 259-270.

Mer, A., & Srivastava, A. (2023). Employee engagement in the new normal: Artificial intelligence as a buzzword or a game changer?. In The adoption and effect of artificial intelligence on human resources management, Part A (pp. 15-46). Emerald Publishing Limited.

Mussagulova, A. (2021). Predictors of work engagement: Drawing on job demands–resources theory and public service motivation. Australian Journal of Public Administration, 80(2), 217–238. https://doi.org/10.1111/1467-8500.12449

Radic, A., Arjona-Fuentes, J. M., Ariza-Montes, A., Han, H., & Law, R. (2020). Job demands–job resources (JD-R) model, work engagement, and well-being of cruise ship employees. International Journal of Hospitality Management, 88(October 2019), 102518. https://doi.org/10.1016/j.ijhm.2020.102518

Rigotti, T., Schyns, B., & Mohr, G. (2008). A short version of the occupational self-efficacy scale: Structural and construct validity across five countries. Journal of Career Assessment, 16(2), 238–255. https://doi.org/10.1177/1069072707305763

Rohana Manalu, A., Thamrin, R., Hasan, M., & Syahputra, D. (2021). Pengaruh Work Engagement Terhadap Kinerja Pegawai BPJS Ketenagakerjaan. Journal of Economic and Management (JECMA), 3(1), 42–49. https://doi.org/10.46772/jecma.v1i02.376

Salanova, M., & Schaufeli, W. B. (2008). A cross-national study of work engagement as a mediator between job resources and proactive behaviour. The international journal of human resource management, 19(1), 116-131. https://doi.org/10.1080/09585190701763982

Sawitri, N. N. (2024). The Effect of Work-Life Balance, Employee Engagement and Training on Job Satisfaction and Employee Performance. Greenation International Journal of Tourism and Management, 2(1), 53-68.

Tian, G., Wang, J., Zhang, Z., & Wen, Y. (2019). Self-efficacy and work performance: The role of work engagement. Social Behavior and Personality, 47(12), 1–7. https://doi.org/10.2224/SBP.8528

Yusriani, S., Prambudi, I. S., Gunarto, M., Nurbaeti, N., Lusiati, M., & Suhendro, S. (2023). Influence of Self-Efficacy and Peer Support on Learning Enthusiasm and Digital Competence in Online Distance Learning: A Cross-National Study on Workers and MM Program Postgraduate Students. Proceedings International Conference on Business, Economics & Management, 1, 410–427. https://doi.org/10.47747/icbem.v1i1.133

Downloads

Published

2024-12-01

How to Cite

Rangkuti, S., Harsasi, M., Asih, D., Patiro, S. P. S., & Yusriani, S. (2024). Observing the Influence of Job Demands, Job Resources, and Family Demands on Work Engagement Moderated by Self-Efficacy. International Journal of Finance Research, 5(4), 508 - 528. https://doi.org/10.47747/ijfr.v5i4.1992