Rapita R, Gunarto M, Helmi S, Elpanso E. Evaluating the Impact of Service Quality and Trust on Customer Loyalty in Financial Institutions. IJFR [Internet]. 2024Sep.16 [cited 2026Oct.7];5(3):390 - 43. Available from: https://journal.jis-institute.org/index.php/ijfr/article/view/1981