Utilization of Cloud Technology Applications for Efficient Office Administration among Secretaries in Rivers State Universities
DOI:
https://doi.org/10.47747/ijisi.v4i1.1059Keywords:
Cloud Technology Applications, Software as a Service, Communication as a Service, Office Administration, SecretariesAbstract
The study aimed at assessing the utilization of cloud technology applications for efficient office administration among secretaries at Rivers State universities. Three research questions were posed and answered, while three corresponding hypotheses were formulated and tested at 0.05 level of significance. The research design adopted for this study is an analytic-descriptive design. The population for this study consisted of all 91 secretaries at Rivers State universities. The instrument used for data collection was the "Cloud Technology Applications Questionnaire (CTAQ)". The CTAQ was composed of 30 items graded on a four-point scale. The instrument was subjected to content and validity checks by three experts, and a reliability test was conducted using Cronbach's alpha, which gave an overall coefficient of stability of 0.75. Data gathered for research questions was analyzed using mean and standard deviation, and the formulated null hypotheses were tested with a t-test at 0.05 alpha. The findings revealed, among other things, that secretaries in Rivers State universities used platform as a service (PaaS) for office administration to a lesser extent than they used software as a service and communication as a service (CaaS) for office administration. Also, findings revealed that there is no statistically significant difference in the mean ratings of university secretaries at Rivers State University and Ignatius Ajuru University of Education for their use of platform as a service (PaaS), software as a service (SaaS), and communication as a service (CaaS) for office administration. Based on the findings, it was recommended, among others, that universities should create a digital environment to increase and support the use of cloud computing services or applications among employees.
References
Abdulslalam, Y. G. & Zambuk-Fu, Z. (2011). Cloud computing solution to ICT in higher education in Nigeria. Advances in Applied Science Research, 2 (6), 364-369.
Akpomi, M.E (2018). Organizing and managing the office in contemporary time. Lagos: Divinestone.
Al-Samarraie, H & Saeed, H (2018). A systematic review of cloud computing tools for collaborative learning: Opportunities and challenges to the blended-learning environment. Computers & Education, 124(1), 77-91.
Amoor, S. S. & Magaji, Z. B. (2015). The place of secretarial education in tertiary institutions in Kaduna State, Nigeria. Global Journal of Science Frontier Research: E Interdisciplinary, 15(2). 1-6
Anwar, N., & Deng, H. (2018). Elastic scheduling of scientific workflows under deadline constraints in cloud computing environments. Future Internet, 10(1), 5-10
Bupo, G. O. (2016). Effects of technology on secretarial education students’ performance in software application. (Nigerian Journal of Business Education, 3(1). 395-403
Dahunsi, F. & Owoseni, T. (2015). Cloud computing in Nigeria: The cloud ecosystem perspective. Nigeria Journal of Technology, 34 (1), 59-69.
Dinh, H. T., Lee, C., Niyato, D & Wang, .P (2013). A survey of mobile cloud computing: architecture, applications, and approaches. Wireless Communications and Mobile Computing, 13(2), 1587-1611.
Enyekit, E.O & Ubulom, W.J (2015). Office Career and development in Nigeria. Port Harcourt: Valdas and Sons Nigeria, Ltd
Ercan, T. (2010). Effective use of cloud computing in educational institutions. Procedia - Social and Behavioral Sciences, 2(2), 938-942.
Etim,P. J., Upula, B. E., & Ekpo, U. S. (2016). The use of Cloud Computing Tools and Teachers Effectiveness in the Teaching of English Language in Cross River Tertiary Institutions. Equatorial Journal of Education and Curriculum Studies, 1(2), 30-40.
Fathey, M., Othman, I. & Norafida, I. (2016). Factors influencing cloud computing adoption for e-government implementation in developing countries. Journal of Systems and Information Technology, 18 (3) 297-327.
Ibraheem, A. 2015). The use of cloud computing in higher education: reality, expectation and challenges. Proceedings of the west east institute international academic conference (pp.92-98) Harvard, USA.
Ibrahim, M. & Ameen, A. (2015) Exploring the Feasibility of Adopting Cloud Computing in Computer Center Taiz university. International Journal of Advanced Networking and Applications, 6, 2359-2366.
Jadeja, Y & Modi, K (2012). Cloud computing-concepts, architecture and challenges. International Conference proceeding on Computing, Electronics and Electrical Technologies (ICCEET), 877-880.
Kayii, N. E (2017). Introduction to office procedure. In E.O. Enyekit, W.J Ubulom. & B.I Dambo (Eds), contemporary issues in business and administrative studies (pp 23-28). Port Harcourt: Vidas and Sons Ltd.
Maass, M. (2011). Beyond economic sanctions: Rethinking the North Korean sanctions regime. North Korean Review, 7(2), 45-56.
Microsoft International (2021). What is cloud computing? A beginner’s guide. Retrieved from https://azure.microsoft.com/en-us/overview/what-is-cloud-computing/
Mohammad, M., Mohammad, A &, Ahmad, A (2020). Cloud computing in higher educational institutions. An International Journal of Advanced Computer Technology, 8(12), 3507-3513
MohdSalleh, K., Musa, M.Y & Sulaiman, N. (2017). The use of information and communication technology (ICT) and its effects on office technology and management practitioner's performance in Malaysia. Man in India, 97, 233-245.
Nwankwo, O.C. (2013). A practical guide to Research writing. (5thEd.) Port Harcourt. Uniport Press.
Olanrewaju, R., Islam Khan, B., Islam Mattoo, M., Anwar, F., B. Nordin, A., Naaz Mir, R., & Noor, Z. (2017). Adoption of cloud computing in higher learning institutions: A systematic review. Indian Journal of Science and Technology, 10(36), 1-19.
Omar, A., Amir, Z. & Mohamad, M (2018). Facilitating online learning: Students’ online discussion strategies for a project work at a Technical University in Malaysia, 3L: Language, Linguistics, Literature, 24, DOI: http://doi.org/10.17576/3L-2018-2404-08
Qasem, Y. A. Abdullah, R. Jusoh, Y. Y., Atan, R. & Asadi, S. (2019). Cloud computing adoption in higher education institutions: A systematic review, IEEE Access, 7, 63722-63744.
Sang, T (2013). A log based approach to make digital forensics easier on cloud computing. Third International Conference on Intelligent System Design and Engineering Applications, 2013, pp. 91-94.
Sogbeye, G.T., Ekpu, F.S & Udoh, H.I (2019). Cloud computing in Nigerian universities: Benefits, challenges and prospects. World Educators Forum: An International Journal, 11 (1) 1-15.
Tao, Z & Long, J. (2011). The research and application of network teaching platform based on cloud computing. International Journal of Information and Education Technology, 1 (1), p. 231-234.
Tsai, W.T., Sun, X & Balasooriya, J. (2010) Service-oriented cloud computing architecture. Proceeding of Seventh International Conference on Information Technology, 684-689.
Ughelu, J, N. L. (2016). Cloud computing: availability, accessibility and integration into teaching and learning in tertiary institutions in Lagos State. Journal ofEducation, Media & Technology, 20 (1): 108-118
Vaishali, H.P (2014). Cloud computing for higher education institutes: architecture, strategy and recommendations for effective adaptation. Procedia Economics and Finance, 11, 589 – 599.
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2023 Ikepu Christian Oghenerukevwe, NumbaraBari E Kayii
This work is licensed under a Creative Commons Attribution 4.0 International License.
