AMHA, G. G. Determinants of Customer Satisfaction and Customer Loyalty in Amhara Credit and Saving Institute (ACSI): The Case of Waghimera Zone Sekota Town. International Journal of Marketing & Human Resource Research, [S. l.], v. 1, n. 01, p. 34-51, 2020. Disponível em: https://journal.jis-institute.org/index.php/ijmhrr/article/view/70. Acesso em: 7 nov. 2026.