DAMAYANTI, S. Implementasi Excellent service dalam Meningkatkan Kepuasan Konsumen di Apotek Srikandi Bedahlawak. Jurnal Bisnis, Manajemen, dan Ekonomi, [S. l.], v. 6, n. 1, p. 27 - 37, 2025. DOI: 10.47747/jbme.v6i1.2609. Disponível em: https://journal.jis-institute.org/index.php/jbme/article/view/2609. Acesso em: 8 oct. 2026.