Maulana I, Supiyadi D. Pengaruh Persepsi Kualitas Layanan dan Promosi terhadap Kepuasan Pelanggan Aplikasi PLN Mobile . JBME [Internet]. 2026Jan.31 [cited 2026Oct.7];7(1):56 - 9. Available from: https://journal.jis-institute.org/index.php/jbme/article/view/3402