Hubungan Interpesonal dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan di PT Bank Mandiri (Persero) Tbk Kantor Cabang Pembantu Keerom Arso

Abstract

This research is focused to know the influence of interpersonal relationship and work environment to employee job satisfaction in PT Bank Mandiri (Persero) Tbk Branch Office of Keerom Arso. This research uses quantitative method. Data were collected by survey, using questionnaires. The population consists of 37 people, which means using total sampling. Researchers used SPSS version 21.0 to test data analysis. To know whether or not the influence of interpersonal relationship and work environment to job satisfaction, then used hypothesis test. The result of the test shows that (1) interpersonal relationship has an effect on job satisfaction with probability value (Sig) equal to 0,000 < significance level 5% (0,05); (2) work environment has no effect on job satisfaction with probability value (Sig) equal to 0,748 > 5% significance level (0,05); (3) interpersonal relation and work environment simultaneously affect job satisfaction with probability value (Sig) equal to 0,000 < 5% significance level (0,05) and contribution contribution from independent variable equal to 61,2%. Because interpersonal relationships have a more dominant influence, the researcher's suggestion for the company is to increase the points that exist in interpersonal relationships in order to create employee job satisfaction.